Privacy Policy

1. Who we are

Globe Cutting Discs UK is operated by New Hunt Scotland Ltd, trading as Globe Cutting Discs UK. We are the UK importer of Globe abrasive cutting discs and sell direct to trade customers across the United Kingdom.

Contact: [email protected] · 07503 649167

2. What data we collect

We collect the following personal data when you use our website or place an order:

• Name and company name
• Email address
• Phone number
• Delivery address
• Payment information (processed securely by Stripe — we do not store card details)
• Order history and correspondence
• Technical data: IP address, browser type, pages visited, and time on site (via analytics)

3. How we use your data

We use your personal data to:

• Process and fulfil your orders
• Send order confirmations and delivery updates
• Respond to trade enquiries and customer service requests
• Comply with legal and regulatory obligations
• Improve our website and services (using anonymised analytics data)

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal basis for processing

Under UK GDPR, we process your data on the following legal bases:

• Contract performance — to process and fulfil orders you have placed
• Legitimate interests — to respond to enquiries and improve our service
• Legal obligation — to comply with UK tax and trading law
• Consent — for any marketing communications (you may withdraw consent at any time)

5. Cookies

Our website uses cookies to improve your experience and to understand how the site is used. Essential cookies are required for the site to function. Analytics cookies are only set with your consent, which you can manage via the cookie banner when you first visit the site.

6. Third-party services

We use the following third-party services which may process your data:

• Stripe — payment processing. Stripe is PCI DSS compliant. See stripe.com/gb/privacy.
• GoDaddy — website hosting and infrastructure
• Google Analytics — anonymised website traffic analysis (where enabled)

7. Data retention

We retain order and transaction records for 7 years in accordance with HMRC requirements. Contact and enquiry data is retained for up to 2 years. You may request deletion of your data at any time, subject to our legal obligations.

8. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (the "right to be forgotten")
• Object to or restrict processing of your data
• Request portability of your data
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

10. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised. Continued use of the website after any changes constitutes acceptance of the updated policy.